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Benefit Communications

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Consumer Reports Health® Campaign
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Strategies for Driving Employee Engagement in Wellness, Health Care and Job Performance
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Telework: The Impact on Health and Health Improvement Strategies
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Healthy Lifestyles: Communications Strategies and Tips
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Key Insights from Business Health Agenda 2019
From April 10 to April 12, over 500 participants explored whether the U.S. health care industry was at a tipping point. Attendees brainstormed about ways to influence change that ensures that this transformational period results in a system that is not only sustainable from a cost perspective, but also meets the needs of the employees and consumers.
Sep 10, 2019
The Employer Investment in Employee Well-being: Tenth Annual Employer-Sponsored Health and Well-being Survey
Survey report detailing the findings of a 2018 survey of 164 large employers, focused on well-being programs, staffing/budgets, incentives, communications, global well-being and future investments in well-being.
Jul 8, 2019
Employer Investments in Well-being Programs
This infographic illustrates the highlights of the NBGH/Fidelity Investments 10th Annual Employer-Sponsored Health and Wellbeing Survey.
May 9, 2019
Personalization in Digital Health
An infographic illustrating key statistics on personalization in digital health.
Mar 28, 2019
Losing Sleep Over Chronic Conditions: How One Company is Putting their Concerns to Rest
See how Southern Company implemented SleepCharge by FusionHealth to help their employees improve their long-term health. Learn how they drove engagement through the program as a means to preventing chronic conditions and reducing costs.
Feb 6, 2019
Key Insights from Business Health Agenda 2018
Business Health Agenda (BHA) is an annual conference hosted by the National Business Group on Health®, highlighting the latest trends, best practices and innovative tactics for employer-sponsored health benefits and health care initiatives. Read more about the main takeaways from the three day event.
Oct 11, 2018
2018 Consumer Health Mindset® Study: Engaged and Confused
This webinar, conducted in collaboration with Alight Solutions, the National Business Group on Health and Kantar Consulting, explores the health attitudes, motivations and preferences of employees and their dependents covered by employer health plans.
Aug 1, 2018
Personnel-ization: The Driving Force Behind Higher Engagement
This webinar provides information on how consumer data insights and predictive analytics can create a more personalized and meaningful experience for employees.
Oct 25, 2017
Model Language For Employee Communications on IRS Form 1095-C
This document provides model language that plan sponsors can customize for communications to employees about IRS Form 1095-C, which self-insured plan sponsors will use to fulfill ACA employer reporting requirements.
Oct 11, 2017
Behavior Change that Lasts: Institute Learnings
In this publication, the Institute on Innovation in Workforce Well-being summarizes the key messages of nine behavior change experts who have presented to Business Group audiences and highlights eight ways that employers can improve long-term behavior change.
Oct 6, 2017
Consumer Health Mindset® Study 2017: Full Report
Aon Hewitt, The National Business Group on Health and Kantar Futures have surveyed employees and their dependents covered by employer health plans to understand their perspectives and attitudes towards their health, employer-sponsored wellness programs and their health benefits.
May 15, 2017
Consumer Health Mindset® Study 2017: Webinar Presentation
Aon Hewitt, The National Business Group on Health and Kantar Futures have surveyed employees and their dependents covered by employer health plans to understand their perspectives and attitudes towards their health, employer-sponsored wellness programs and their health benefits.
May 15, 2017
Communicating with an Audience of One: Personalizing HR Communications for Greater Employee Engagement
Learn new techniques for using data and technology to personalize health communications and improve employee engagement.
May 11, 2017
Consumer-Directed Health Care: Learnings from Large Employers
In 2016, the National Business Group on Health® hosted quarterly benchmarking calls on topics related to implementing a consumerism strategy. Topics discussed included: Moving to a full replacement CDHP, Supporting lower-wage workers enrolled in a CDHP, Overcoming common blunders that employers make during CDHP roll-out and Learning what the Trump Administration and Republican-controlled Congress mean for consumerism. The following is a summary of the key findings and highlights from each of the benchmarking calls.
Apr 18, 2017
Health Behavior Theory and Model Overview
This presentation outlines various theories and models of health communication that large employers can use to discuss health and wellness with their global workforce.
Dec 31, 2016
Open Enrollment Communications
Open Enrollment Communications
Sep 12, 2016
8 Health Engagement Strategies from the National Leadership Committee on Consumerism and Engagement
One of the biggest challenges facing benefit leaders is employee engagement. This document highlights cutting-edge plan design strategies and emerging practices in benefit communications that improve employee engagement. These solutions have been compiled from the members of the National Business Group on Health’s National Leadership Committee on Consumerism and Engagement.
Jul 7, 2016
Health and Well-being Communications – Innovative Tactics and Strategies
The purpose of this survey is to determine how employers communicate their health and well-being programs and initiatives. The survey also looks at the tactics employers find to be most effective, how they utilize branding, and other innovative strategies that employers are using. Thirty-four members of the Business Group responded to this survey.
May 19, 2016
8 Tips for Communicating with Employees about ACOs, PCMHs and Other Delivery System Changes
Employers, by using effective communication strategies, are well-positioned to educate and motivate their employee members to take advantage of delivery system improvements, and also direct them to more efficient health care providers. This Employer Guide provides recommendations for communicating payment and delivery reforms to employees.
Apr 13, 2016
NBGH Public Policy Webinar: Update on Preventive Services, SBCs, and Other Regulatory Topics
During this webinar, we provide an overview of new regulatory developments, including ACA guidance on preventive services and the summary of benefits and coverage.
Feb 26, 2016
What Your CEO is Reading - Big Data and Personalized Communications
This newsletter highlights the opportunities and risks associated with targeting communications to employees based on their personal health data and other information.
Feb 19, 2016
Considerations for Health and Well-being Across Generations: Benefits, Programs and Engagement Strategies
This Employer Guide provides current research on the well-being of millennials, Generation Xers and baby boomers and suggests new or notable benefits that may be meaningful to each generation.
Feb 12, 2016
ACA Key Plan Effective Dates for 2013-2018
This chart summarizes Affordable Care Act compliance deadlines applicable to group health plans for 2013-2018.
Aug 21, 2015
Robust Clinical Decision Support - Results Matter -Honeywell's Claims-Based Savings Analysis
This presentation explains how Honeywell is managing health care costs and improving quality of care and consumerism for their employees using ConsumerMedical's clinical decision support and second opinion model. Honeywell has used incentives, penalties, and sophisticated predictive modeling to increase engagement with musculoskeletal conditions over time.
Jun 15, 2015
Harnessing the Right
Harnessing the Right "Whys": A Strategy Toward Maximum Participation, Sustainable Behavior and Organizational Thriving
Jun 12, 2015
Engaging Women in Evidence-Based Maternity Care
This issue brief reviews which maternity interventions are commonly overused and underused and recommends employer actions to promote evidence-based care and achieve engagement. Also included are brief snapshots of employers whose innovative efforts are driving increased utilization of important maternity benefits and programs.
Apr 8, 2015
Comments to DOL, HHS, and Treasury on Summary of Benefits and Coverage and Uniform Glossary
The National Business Group on Health, in response to a notice of proposed rulemaking regarding the ACA’s requirements for the summary of benefits and coverage (SBC) and uniform glossary, submitted comments encouraging flexibility in implementation for plan sponsors.
Mar 2, 2015
Spousal Coverage Options: Strategies for Communicating Changes to Employees
This issue brief lays out options for employers to alter spousal coverage and tips for communicating those changes to employees.
Jan 5, 2015
Communicating Consumerism and Consumer-Directed Health Plans (CDHPs): Eight Years of Best Practices
This Issue Brief outlines recommendations about communication and examples of successful approaches are based on the experiences of National Leadership Committee on Consumerism and Engagement member companies. Employers who are looking to enliven their communications, or those who are just beginning down the CDHP road, can consider these approaches.
Sep 25, 2014
Agencies Update COBRA Guidance
Recently, the Department of Labor, Department of Health and Human Services , and Department of the Treasury issued guidance (1) detailing individuals’ special enrollment rights for Exchange coverage, in reference to COBRA, and (2) providing updated COBRA and CHIPRA notices.
May 8, 2014
Preventive Services and Billing in the New World of the ACA
This Employer Alert discusses the main reasons why employees face unexpected costs, offers recommendations for large employers, and presents brief examples from health plans.
Feb 28, 2014
The Consumer Health Mindset 2014
This survey of approximately 2,700 employees highlights how employees think about their health, their health plan as well as the culture of health that exists at their company.
Feb 24, 2014
The Doctor Will Email You Now
This report from Consumer Reports focuses on patient portals and the reasons why consumers should give them a try.
Feb 24, 2014
Communicating Outcomes-Based Incentives to Employees and Their Dependents
This issue brief provides recommendations to help employers communicate information about outcomes-based incentives. Six employer case studies are included, which describe successful strategies for reaching out to employees.
Feb 3, 2014
Final Mental Health Parity Rules: What's Changed and What's the Same
During this webinar, we provide an overview of the new regulations under the Mental Health Parity and Addiction Equity Act and how they apply to group health plans.
Nov 22, 2013
Comments to IRS on Proposed Regulations Related to Reporting on Minimum Essential Coverage
The National Business Group on Health, in response to proposed regulations under the Affordable Care Act related to reporting on minimum essential coverage, submitted comments recommending flexibility to report in a manner that accommodates plans' current administrative, payroll, and recordkeeping procedures.
Nov 8, 2013
A doctor’s office that’s all about you
This report from Consumer Reports focuses on patient-centered medical homes, which seek to provide comprehensive, continuous, well-coordinated medical care to patients.
Sep 20, 2013
Dr. Who? The next ‘doctor’ you see might be a nurse practitioner
This report from Consumer Reports focuses on nurse practitioners, physician assistants and other “advanced practice providers” who deliver care to patients.
Sep 20, 2013
If Your Loved One Has Been Diagnosed with Cancer
This Cancer Resource Guide focuses on some of the things employees need to think about soon after their loved one receives a cancer diagnosis. It is a fully designed employee communications resource that Business Group members can distribute directly to their workforce.
Aug 30, 2013
If Your Loved One Has Been Diagnosed with Cancer
This Cancer Benefits & Resource Guide focuses on some of the things employees need to think about soon after their loved one receives a cancer diagnosis. It is a template that Business Group members tailor or adapted into their own employee communications resources.
Aug 30, 2013
Promoting Smarter Health Care Decisions with Resources from Consumer Reports®
This Top Solutions provides a variety of ways employers can reach their diverse populations with resources from Consumer Reports.
Dec 4, 2012
The real cost of care: How to save on medical bills, without compromising quality
This report from Consumer Reports focuses on the lack of transparency in the cost of health care and how consumers can avoid unwelcome price surprises.
Nov 12, 2012
Hard decisions about cancer: 5 tests and treatments to question
This resource is intended to engage consumers in important conversations with their physicians about five tests and treatments for cancer that are not supported by evidence for most patients. It was developed by Consumer Reports in cooperation with the American Society of Clinical Oncology for Choosing Wisely, a project of the ABIM Foundation.
Oct 10, 2012
Imaging tests for ovarian cysts: When you need them—and when you don’t
This resource is intended to engage consumers in important conversations with their physicians about when its appropriate to have imaging tests for ovarian cysts. It was developed by Consumer Reports in cooperation with the American College of Radiology for Choosing Wisely, a project of the ABIM Foundation.
Sep 25, 2012
Chest X-rays before surgery: When you need them and when you don't
This resource is intended to engage consumers in important conversations with their physicians about when it's appropriate to have a chest X-ray before surgery. It was developed by Consumer Reports in cooperation with the American College of Radiology for Choosing Wisely, a project of the ABIM Foundation
Aug 23, 2012
EKGs and exercise stress tests: When you need them for heart disease and when you don't
This resource is intended to engage consumers in important conversations with their physicians about when it's appropriate to have an EKG or exercise stress test for heart disease. It was developed by Consumer Reports in cooperation with the American Academy of Family Physicians for Choosing Wisely, a project of the ABIM Foundation.
Aug 23, 2012
Your CDHP Toolbox: Taking Enrollment to the Next Level
Short of moving to full replacement, tactics that employers can adopt to move the needle past 20% enrollment.
Jun 30, 2012
A Template Letter about What doctors wish their patients knew
This template letter provides employers with sample language they can use when disseminating the What Doctors Wish Their Patients Knew report from Consumer Reports to employees.
Jun 25, 2012
A letter from Helen Darling about What Doctors Wish their Patients Knew
This letter discusses the importance of developing a productive relationship with a primary care physician and provides strategies for disseminating the What Doctors Wish Their Patients Knew report from Consumer Reports to employees and dependents.
Jun 25, 2012
What Doctors Wish their Patients Knew
This report from Consumer Reports provides a guide for consumers on how to develop a more productive relationship with their primary care physician.
Jun 25, 2012
Bone-density tests: When you need them and when you don't
This resource is intended to engage consumers in important conversations with their physicians about when its appropriate to get a bone-density test. It was developed by Consumer Reports in cooperation with the American Academy for Family Physicians for Choosing Wisely, a project of the ABIM Foundation.
May 30, 2012
Imaging tests for headaches: When you need them and when you don't
This resource is intended to engage consumers in important conversations with their physicians about when its appropriate to get an imaging test for headaches. It was developed by Consumer Reports in cooperation with the American College of Radiology for Choosing Wisely, a project of the ABIM Foundation.
May 30, 2012
Imaging tests for lower-back pain: When you need them and when you don't
This resource is intended to engage consumers in important conversations with their physicians about when its appropriate to get imaging tests for lower-back pain. It was developed by Consumer Reports in cooperation with the American Academy for Family Physicians for Choosing Wisely, a project of the ABIM Foundation.
May 30, 2012
Pap tests: When you need them and when you don't
This resource is intended to engage women in important conversations with their physicians about when its appropriate to get a Pap test. It was developed by Consumer Reports in cooperation with the American Academy for Family Physicians for Choosing Wisely, a project of the ABIM Foundation.
May 30, 2012
Treating heartburn and GERD: Use Nexium, Prilosec, and related drugs carefully
This resource is intended to engage consumers in important conversations with their physicians about the appropriate treatment of heartburn and GERD. It was developed by Consumer Reports in cooperation with the American Gastroenterological Association for Choosing Wisely, a project of the ABIM Foundation.
May 30, 2012
Treating sinusitis: Don't rush to antibiotics
This resource is intended to engage consumers in important conversations with their physicians about when its appropriate to treat sinusitis with antibiotics. It was developed by Consumer Reports in cooperation with the American Academy of Asthma, Allergy and Immunology for Choosing Wisely, a project of the ABIM Foundation.
May 30, 2012
A Letter from Helen Darling about Dangerous Supplements
This letter discusses the importance of educating employees about dietary supplements and strategies for disseminating the Dangerous Supplements report from Consumer Reports to employees and dependents.
May 22, 2012
Dangerous Supplements
This report from Consumer Reports provides information about supplements that pose possible dangers.
May 22, 2012
Agencies Issue More Guidance on Summary of Benefits and Coverage under the Affordable Care Act
HHS, DOL, and Treasury have issued additional guidance, in the form of FAQs, on the ACAs Summary of Benefits and Coverage requirements.
May 15, 2012
A Letter from Helen Darling about The Business of Healing Hearts
This letter discusses the importance of educating employees about overuse and strategies for disseminating The Business of Healing Hearts report from Consumer Reports to employees and dependents.
Feb 9, 2012
A Template Letter about The Business of Healing Hearts
This template letter provides employers with a sample language they can use when disseminating The Business of Healing Hearts report from Consumer Reports to employees.
Feb 9, 2012
The Business of Healing Hearts
This report from Consumer Reports provides information on heart health and provides a list of the tests patients do and don't need.
Feb 9, 2012
Deadly Infections Report
This investigative report from Consumer Reports provides information on hospital infections, including top and bottom performing hospitals by state.
Dec 15, 2011
Summary Plan Description (SPD) Checklist: Internal Claims and Appeals and External Review
This document provides a checklist of provisions to include and issues to consider when amending SPDs to include internal claims and appeals and external review requirements under the Affordable Care Act.
Nov 10, 2011

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