Today's Evolving Pharmacy Landscape: The Consumer Perspective

While employers are fastidiously working to lower their prescription drug costs, what actions are consumers taking to lower their own out-of-pocket expenses? Join our webinar on October 18 to hear the results of a new nationally-represented survey that explores consumer perspectives on:

  • the affordability of medications;
  • coupon card use;
  • sources of cost and quality information.

The presenters will also draw on pharmacy insights from the Business Group’s 2020 Large Employers’ Health Care Strategy and Plan Design Survey and a consumer survey fielded by the Blue Cross Blue Shield Association to illustrate commonalities—and variations—in perspectives between employers and consumers.


Tiffany McCaslin, Senior Policy Analyst, National Business Group on Health
Molly Huff, Strategy and Analytics, Blue Cross Blue Shield Association


Webinar Resources:

Webinar Recording 

Webinar Presentation 



Marcia Greville
P: 202-558-3021

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