August 31, 2021
A total of 38 large employer members of Business Group on Health responded to this survey, conducted between August 3 and August 10, 2021. The purpose of this survey was to determine how large employers support employees that receive balance billing related to out-of-network (OON) ground ambulance.
Key Takeaways
- The majority of survey participants don’t know if employees are being billed by OON ground ambulance providers. Of those that do, 34% of employees have been subject to balance billing.
- Of the large employers tracking claims for ground ambulances, 23% reported an increase in the percentage of employees receiving balance bills. Fifteen percent of those employers saw a significant increase.
- When an employee receives a balance bill from an OON ground ambulance provider, 77% of respondents will offer additional support beyond directing the employee to follow the appeals process to help resolve the bill.
To read more, click the button below to download the full report.
Quick Survey Findings: Ground Ambulances and Balance Billing
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Surprise Billing
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