April 30, 2020
This section provides examples of tools and ideas that global employers are implementing in many geographies around the world. What’s more, these efforts are receiving positive feedback from employees and HR partners.
Example Employer Programs
Employers employ many different programs to address mental health in their workforce. Some are targeted to key needs such as awareness, stigma, access or training.
Awareness and Education
There is a lot of misinformation about how mental health conditions start, what causes them and how they are treated. These erroneous ideas range from mental health disorders being thought of as a weakness in some countries to being thought of as witchcraft in others.
Addressing Stigma
Testimonials and Storytelling: One of the most effective ways to combat stigma is to have people share their stories.
Providing Access
In many countries, there is relatively little convenient, safe and affordable access to mental health clinicians. Inpatient or psychiatrist visits may be covered for serious mental health disorders, and medications may be covered, but counseling is unheard of except for the very rich.
Peer/Manager Training
Peers and managers often report being concerned about the mental health of co-workers and supervisees, but they are unsure about how to start the conversation on this sensitive topic. Global employers are implementing various training programs to assist in starting this dialogue, build awareness of the resources available and promote utilization of services.
Workplace Champions
Similar to well-being champions, mental health champions typically volunteer to address stigma and misinformation about mental health issues, as well as spread the word about available benefits and programs at their worksite. This can be done both informally, through sharing with peers, and formally, through workshops, webinars, World Mental Health Day campaigns and more.
Leveraging National Campaigns
In many countries, there are already national campaigns and NGOs addressing mental health in the workplace. Some of these have training tools, employer pledges, testimonials and other resources available. Rather than starting from scratch, partnering with or utilizing tools from these organizations can give global employers head starts in a resource-constrained environment.
Think Global: Strategies that Multinational Employers Use Worldwide
-
Introduction & Full GuideAddressing Mental Health From a Global and Local Perspective
-
Part 1Think Global: Strategies that Multinational Employers Use Worldwide
-
Part 2Act Local: How Access, Stigma and Coverage Vary in Key Markets and Their Impact on Employer Offerings
-
Part 3Addressing Mental Health in China
-
Part 4Addressing Mental Health in France
-
Part 5Addressing Mental Health in India
-
Part 6Addressing Mental Health in Italy
-
Part 7Addressing Mental Health in Japan
-
Part 8Addressing Mental Health in Mexico
-
Part 9Addressing Mental Health in South Africa
-
Part 10Addressing Mental Health in Spain
-
Part 11Addressing Mental Health in United Kingdom
-
Part 12Addressing Mental Health in United Arab Emirates
-
Part 13Mental Health Guide: Example Employer Tools and Resources
More Topics
Resource Mental and Emotional Well-being- 1 | Ritchie H and Roser. Mental health. The University of Oxford and the Global ChangeData Lab. Mental health. April 2018. https://ourworldindata.org/mental-health. Accessed January 6, 2020.
- 2 | NHS England. Mental health: Adults and older adults mental health. https://www.england.nhs.uk/mental-health/adults/. Accessed December 5, 2019.
- 3 | United States Office of Disease Prevention and Health Promotion. Mental health. https://www.healthypeople.gov/2020/leading-health-indicators/2020-lhi-topics/Mental-Health. . Accessed January 13, 2020.
- 4 | World Health Organization. Mental health in the workplace. https://www.who.int/mental_health/in_the_workplace/en/. Updated May 2019. Accessed January 6, 2020.
- 5 | World Economic Forum. It's time to end the stigma around mental health in the workplace. https://www.weforum.org/agenda/2019/05/its-time-to-end-the-stigma-around-mental-health-in-the-workplace/. Accessed January 6, 2020.
- 6 | World Health Organization. Mental health: Massive scale-up of resources needed if global targets are to be met. https://www.who.int/mental_health/evidence/atlas/atlas_2017_web_note/en/. 6 June 2018. Accessed January 6, 2020.
- 7 | The WHO Special Initiative for Mental Health (2019-2023): Universal Health Coverage for Mental Health. Geneva: World Health Organization;2019.
- 8 | The Workplace Wellness Alliance. Making the right investment: Employee health and the power of metrics. Geneva: World Economic Forum;2013.
- 9 | Medline Plus. Mental disorders. https://medlineplus.gov/mentaldisorders.html. Accessed December 10, 2019.
- 10 | Deloitte Insights. The ROI in workplace mental health programs: Good for people, good for business. https://www2.deloitte.com/us/en/insights/topics/talent/workplace-mental-health-programs-worker-productivity.html. 04 November 2019. Accessed January 22, 2020.
- 11 | Que J, Lue L, Shi L. Development and challenges of mental health in China. General Psychiatry. 2019;32(1).
- 12 | Lora A, Hanna F, Chisholm D. Mental health service availability and delivery at the global level: an analysis by countries’ income level from WHO's Mental Health Atlas 2014. Epidemiology and Psychiatric Sciences. 2017:1-12.
- 13 | Mental Health Atlas: Country Profiles. World Health Organization. https://www.who.int/mental_health/evidence/atlas/profiles-2017/en/. Published 2017. Accessed October 25, 2019.
- 14 | Magoon C. In China, mental health care goes virtual. In. Scientific American: Springer Nature America, Inc.; 2019.
- 15 | Shi S. What will the development of psychiatry in China be in 10 years? Gen Psychiatr. 2019;32(2).
- 16 | Chelala C. China's unaddressed mental health problems. Japan Times. May 25, 2015;World.
- 17 | Xu J, Wang J, Wimo A, Qiu C. The economic burden of mental disorders in China, 2005–2013: implications for health policy. BMC Psychiatry. 2016;16(137).
- 18 | China wakes up to its mental-health problems. In. The Economist. Hangzhou 2017.
- 19 | Zhang L. China: Mental health law takes effect on May 1. In. Washington, D.C.: Library of Congress; 2013.
- 20 | The Commonwealth Fund. International health care system profiles: The Chinese Health Care System. https://international.commonwealthfund.org/countries/china/. . Accessed November 26, 2019.
- 21 | White paper: Analyzing trends to deliver optimal EAP services in the Asia Pacific. ComPsych Corporation;2019.
- 22 | Gorvett Z. Can you work yourself to death? BBC. https://www.bbc.com/worklife/article/20160912-is-there-such-thing-as-death-from-overwork. Published 2016. Accessed October 25, 2019.
- 23 | Asia Dialogue. From treatment to prevention: The role of workplace psychoeducation for mental health in China. March 20, 2019. https://theasiadialogue.com/2019/03/20/from-treatment-to-prevention-the-role-of-workplace-psychoeducation-for-mental-health-in-china/. . Accessed December 9, 2019.
- 24 | State of health in the EU: France country health profile. Paris and Brussels: OECD/European Observatory on Health Systems and Policies 2017.
- 25 | Launay C. Interview with EAP provider from EAP Iberia regarding mental health in France, Spain, Italy. In: Demmer B, Ford A, O'Driscoll K, eds. Washington, DC: Business Group on Health and ComPsych; 2019.
- 26 | Millet L. Challenges and hopes for French Psychiatry. In. Vol 2019: Institut Montaigne; 2018.
- 27 | Why do there seem to be so many mentally ill people in French cities? The Local. January 16, 2019.
- 28 | Suicide rate by country population. Published 2019. Updated August 27. http://worldpopulationreview.com/countries/suicide-rate-by-country/. Published 2019. Updated August 27.
- 29 | France announces extra €40m fund for mental healthcare. The Connexion. January 25, 2019.
- 30 | Bijal AS, Kumar CN, Manjunatha N, Gowda M, Basavaraju V, Math SB. Health insurance and mental illness. Indian J Psychiatry. 2019;61:S791–S797.
- 31 | Kumar A, Singh S. Interview with Santulan and ComPsych India. In: Demmer B, Ford A, O'Driscoll K, eds. Washington DC: ComPsych and Business Group on Health; 2019.
- 32 | Mahapatra D. Court takes first step towards taking suicide off list of crimes. Times of India. March 9, 2018.
- 33 | Bhaskaran, D. livemint. Health insurance plans to cover mental illness too, but will that help? August 20, 2018. https://www.livemint.com/Money/o0pRqJbfCkMiaiPHRV0TSK/Health-plans-to-cover-mental-illness-too-but-will-that-help.html. Accessed November 12, 2019.
- 34 | Forti A. OECD Health Working Papers No. 71. Mental Health Analysis Profiles (MhAPs): Italy. OECD;2014.
- 35 | OECD. Italy led the way in deinstitutionalisation, but regional disparities remain a concern. https://www.oecd.org/els/health-systems/MMHC-Country-Press-Note-Italy.pdf. . Accessed November 25, 2019.
- 36 | World Health Organization. The Italian mental health-care reform: public health lessons. https://www.who.int/bulletin/volumes/96/11/18-216002/en/. . Accessed November 25, 2019.
- 37 | The Commonwealth Fund. International health care system profiles: Italy. https://international.commonwealthfund.org/countries/italy/. Accessed November 21, 2019.
- 38 | Barbato A, Vallarino M, Rapisarda F, Lora A, Caldas de Almeida JM. Access to mental health care in Europe. European Union Health Programme;2016.
- 39 | Inoue A, Okido S. Interview with PeaceMind. In: Demmer B, Ford A, O'Driscoll K, eds. Washington, DC: ComPsych and Business Group on Health; 2019.
- 40 | Kobayashi N. Employers must help cut Japan's suicide rate. Nikkei Asian Review. September 10, 2018.
- 41 | Society for Human Resources and Management. Japan: Anti-power harassment law passed. https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/global-japan-anti-power-harassment-law-passed.aspx. Published 2019. Updated September 6. Accessed November 18, 2019.
- 42 | The Commonwealth Fund. International health care system profiles: the Japanese health care system. https://international.commonwealthfund.org/countries/japan/. Accessed November 18, 2019.
- 43 | This Week in Asia. In Japan, workplace bullying and harassment are driving women to seek mental health treatment. https://www.scmp.com/week-asia/lifestyle-culture/article/3034742/japan-workplace-bullying-and-harassment-are-driving. Published 2019. Updated October 27. Accessed November 18, 2019.
- 44 | PAHO. Mexico – Quality & Rights: Mental health care and human rights. https://www.paho.org/hq/index.php?option=com_content&view=article&id=14654:mexico-calidad-y-derechos-atencion-a-la-salud-mental-y-derechos-humanos&Itemid=42050&lang=en. Accessed November 13, 2019.
- 45 | Zabludovsky K. Ex-patients police Mexico’s mental health system. The New York Times2013.
- 46 | Dartiz J, Cuevas J, Aviles JL. Interview with Marsh Mexico. In: Ford A, O'Driscoll K, eds. Washington, DC: National Business Group on Health; 2019.
- 47 | Interview with Martha Pena, EAP provider in Mexico. In: Demmer B, Ford A, O'Driscoll K, eds. Washington, DC: ComPsych and Business Group on Health; 2019.
- 48 | The Conversation. Rising suicides in Mexico expose the mental health toll of living with extreme, chronic violence. August 2, 2018. https://theconversation.com/rising-suicides-in-mexico-expose-the-mental-health-toll-of-living-with-extreme-chronic-violence-99131. Accessed November 15, 2019.
- 49 | Baker McKenzie. Psychosocial risk factors at work. https://www.bakermckenzie.com/en/insight/publications/2018/11/psychosocial-risk-factors-at-work. November 2018. Accessed November 15, 2019.
- 50 | Mexico issues new psychosocial risk legislation for all employers. ComPsych Corporation;2019.
- 51 | El Universal. Mexico, one of the countries with the highest work-related stress, says UNAM. https://www.eluniversal.com.mx/english/mexico-high-work-stress. Accessed November 15, 2019.
- 52 | The Conversation. Why South Africa is failing mental health patients and what can be done about it. October 5, 2016. https://theconversation.com/why-south-africa-is-failing-mental-health-patients-and-what-can-be-done-about-it-66445. Accessed December 10, 2019.
- 53 | Stevens C. Interview with EAP provider LifeAssist. In: Demmer B, Ford A, O'Driscoll K, eds. Washington, DC: ComPsych and Business Group on Health; 2019.
- 54 | Docrat S, Besada D, Cleary S, Daviaud E, Lund C. Mental health system costs, resources and constraints in South Africa: A national survey. Health Policy and Planning. 2019;czz085.
- 55 | Business Group on Health. Mental Health Virtual Summit Part 4: Global Approaches to Address Access and Stigma. https://www.businessgrouphealth.org/resources/mental-health-virtual-summit. November 19, 2019. Accessed December 10, 2019.
- 56 | South African Government. National Health Insurance. https://www.gov.za/about-government/government-programmes/national-health-insurance-0. Accessed November 16, 2019.
- 57 | Reuters. South Africa puts initial universal healthcare cost at $17 billion. https://www.reuters.com/article/us-safrica-health/south-africa-puts-initial-universal-healthcare-cost-at-17-billion-idUSKCN1UY1R2. August 8, 2019. Accessed November 16, 2019.
- 58 | Huffington Post. 5 myths black people need to stop believing about depression. https://www.huffingtonpost.co.uk/entry/5-myths-black-people-need-to-stop-believing-about-depression_uk_5c7e91cbe4b048b41e39aa74?guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAIP_isdFLy6Ormr0_iZ4Kyihkm7EPqAVX1VNRewhW0VtasZFlHppniMrTLMzbGOPQ5E-2dwBd8GdDQ0dvjC3Za9QZ7s8HVYyfBUZPwIEoaeFiYnr5xNZsETyhiO3oA2X-p05ieszD_D4YVgOsbyUIWl0kGHA0WSCnBNK6slo_-0P. Accessed December 10, 2019.
- 59 | Docrat S, Lund C, Chisholm D. Sustainable financing options for mental health care in South Africa: findings from a situation analysis and key informant interviews. International Journal of Mental Health Systems. 2019;13.
- 60 | World Health Organization Regional Office for Europe. Fact sheets on sustainable development goals: health targets. Mental health. http://www.euro.who.int/__data/assets/pdf_file/0017/348011/Fact-sheet-SDG-Mental-health-UPDATE-02-05-2018.pdf. Accessed December 9, 2019.
- 61 | Mental Health Atlas 2014: Country profiles. World Health Organization. https://www.who.int/mental_health/evidence/atlas/profiles-2014/en/. Published 2014. Accessed October 25, 2019.
- 62 | Mind. Mental health facts and statistics. https://www.mind.org.uk/information-support/types-of-mental-health-problems/statistics-and-facts-about-mental-health/how-common-are-mental-health-problems/#.XemcMOhKg2x. Accessed December 5, 2019.
- 63 | Mental Health at Work. https://www.mentalhealthatwork.org.uk/?ctaId=%2Fworkplace%2Fmental-health-at-work-gateway%2Fslices%2Fmental-health-at-work%2F. Accessed December 6, 2019.
- 64 | Hewlett E, Horner K. OECD Health Working Papers No. 81: Mental Health Analysis Profiles (MhAPs): England. Paris: Organisation for Economic Co-operation and Development;2015.
- 65 | NHS. How to access mental health services. https://www.nhs.uk/using-the-nhs/nhs-services/mental-health-services/how-to-access-mental-health-services/. Accessed December 5, 2019.
- 66 | Achieving better access to mental health services by 2020. NHS England and Department of Health;2014.
- 67 | NHS England. Individual Placement and Support offers route to employment for people with severe mental health conditions. https://www.england.nhs.uk/mental-health/case-studies/individual-placement-and-support-offers-route-to-employment-for-people-with-severe-mental-health-conditions/. Accessed December 5, 2019.
- 68 | Health and Safety Executive. Work-related stress. https://www.hse.gov.uk/stress/index.htm. Accessed December 6, 2019.
- 69 | Arab News. The hidden face of mental illness in the Middle East. https://www.arabnews.com/node/1496661/middle-east. Accessed December 1, 2019.
- 70 | YouGov. Most UAE residents would seek professional help for mental health issues. https://mena.yougov.com/en/news/2019/05/07/most-uae-residents-would-seek-professional-help-me/. May 7, 2019. Accessed December 1, 2019.
- 71 | The Government of the United Arab Emirates. Mental Health. https://www.government.ae/en/information-and-services/health-and-fitness/health-of-vulnerable-groups/mental-health. Accessed December 1, 2019.
- 72 | Sayed MA. Mental Health Services in the United Arab Emirates: Challenges and opportunities. International Journal of Emergency Mental Health and Human Resilience. 2015;17:661-663.
- 73 | Ramahi NA. The National. Suicide attempters to be treated not punished, say Dubai Police. June 27, 2018. https://www.thenational.ae/uae/suicide-attempters-to-be-treated-not-punished-say-dubai-police-1.744874. . Accessed December 1, 2019.
- 74 | Shahrour T, Mohan S, Siddiq M, Hammasi KE, Alsaadi T. Suicide attempters in Abu Dhabi: Is criminal prosecution associated with patients’ guardedness? Journal of Death Studies. 2018;42:636-639.
- 75 | Centre for Global Mental Health. The friendship bench. https://www.centreforglobalmentalhealth.org/the-friendship-bench. . Accessed December 11, 2019.