Why the Message and Messenger Matter: Improving Health Literacy with Dr. Lisa Fitzpatrick

April 28, 2023

If health literacy is a social determinant of health, why isn’t it prioritized more broadly by those in the health care system? Dr. Lisa Fitzpatrick, an expert in delivering culturally appropriate and relatable health information, is on a mission to change that by elevating people’s understanding and use of compelling communication. On this episode of the Business Group on Health podcast, we discuss why Dr. Fitzpatrick has called health literacy the “stepchild” of social determinants, but also why it’s key to cracking the code on health care engagement. She describes the importance of both the message and messenger, as well as practical tips on how employers and their partners can deliver trustworthy health information that resonates with diverse audiences.

SPEAKERS

Lisa Fitzpatrick, MD | Founder and CEO, Grapevine Health

Ellen Kelsay | President and CEO, Business Group on Health

Download transcript.

Duration 31 min

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