Employers continued to make progress on mental health.

2024 Year in Review icon

December 11, 2024





Mental health was among the top five drivers of health care costs, driven in large part by the increased utilization of mental health services, signifying that more employees are pursuing and accessing needed services. Employers, both U.S.-based and multinational, continued to focus on access, provider quality and vendor selection.

Throughout the year, we addressed increased levels of mental health needs, the key areas where employers made investments, pediatric and adolescent mental health, training managers and leaders, and how to implement data-driven mental health strategies and mental health treatment innovations, such as ketamine and psychedelic-assisted therapies, administered under the supervision of medical professionals.

Employers also addressed specific mental health needs, such as substance use disorder, neurodiversity and maternal mental health. They sought to reduce stigma, customize care, maximize virtual health offerings and innovate where possible to address substance use disorder. Additionally, employers aimed to identify approaches to achieving better health outcomes and workplace experiences for their neurodivergent population. They also endeavored to understand how they can make inroads to improved maternal mental health through plan selection, network coverage, destigmatization and leave and workplace flexibility policies. We brought these topics to life in our Innovation Showcases, Institutes, Committees and Forums, podcasts and resources for employers.

The Business Group’s Leadership Forum on Employee Experience discussed novel ways to improve employee mental health needs, while our Health Innovation Forum examined new market solutions to address mental health in the workforce.



Business Group Insights

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Thought Leadership Series: What’s Ahead for Well-being: Employer Trends and Future Outlook Quick Survey Findings: Mental Health Support in 2024 Growing Mental Health Needs Drive Costs Globally, Requiring Employers to Push for Value Playing the Mental Health Long Game
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A Spectrum of Benefits for Neurodiverse Employees Innovation Showcase Recap: Substance Use Disorder Innovation Showcase Recap: Ketamine and Psychedelics for Mental Health Treatment Podcast: Mindful of Motherhood: Prioritizing Maternal Mental Health

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